• Bessie T. Booker

Why Is My Webcam (Camera) Not Working On Zoom Video And How To Fix It?

Updated: Jan 20, 2021

Hello there in this article, I am going to address an important issue that is, "Why is my webcam not working on zoom video and how to fix it?". Read this article till the end and follow the step by step instructions to resolve your zoom camera not working issue.

Guide: Why is my webcam (Camera) not working on zoom video and how to fix it?

We have started using webcam extensively in this lockdown as all of us were working from home so, video calls became an essential thing in almost every field. And it's very much common if your webcam is not working on zoom.

You are searching for how do I enable video on zoom then stay with us until the end as you can follow the instructions given below in this article to fix your webcam on zoom. Here, you will find tips to fix your not working webcam on zoom for Linux, iOS, macOS, Windows, and Android platforms.

Most Common Zoom Problems and How To Fix Them

If the zoom app is crashing on your system or not working as expected. Try to close the application and restart it. If restarting the zoom app doesn't help.

Then try restarting your device. Sometimes another application might be using your webcam in the background process and stopping the zoom app from getting access to the webcam so, a restart might help you from killing all the programs.

After restarting, launch only the zoom app and see if the webcam is working on zoom. Also, make sure that your device's operating system is up-to-date. If your device on the latest operating system available.

It can be possible that your zoom application is running on the older version. Download the most-recent zoom client from Zoom official site.

Why Is My Zoom Video Black Screen? [SOLVED]

A lot of users reported that they are not able to see video in zoom because of facing black screen during screen sharing zoom Chromebook. Some also got black screen while recording zoom video.

So here I have tried to resolve the most asked question of the decade that is How do I fix black screen on zoom.

Test Your Webcam Online:

The first thing you should do if you are facing a zoom video black screen is to test whether your webcam itself is working or not. I have got a simplified trick on how to test your webcam online without having any webcam application or drivers installed on your system:

  • Go-to

  • Click on Test Your Webcam

  • Allow the prompt to let it access your webcam

  • Boom your webcam output will soon be displayed on the page.

Windows 10 Zoom Video Black Screen Fix:

If you are facing Zoom Black Screen During Screen Sharing then it might be because of the dedicated graphics card. In most cases, it is found that the zoom black screen on windows issue is caused by Nvidia GPU.

As Nvidia Control Panel automatically switches the graphics. You can follow the step-by-step procedure given on the Zoom Support to fix this issue.

Zoom Video Black Screen Mac Fix

To fix zoom video black screen on macOS 10.17 version or earlier, make sure that your mac's security settings are allowing zoom:

  1. Go-to System Preferences and then Open Security & Privacy.

  2. Select the Privacy tab and click on Screen Recording from the options menu given on the left-hand side.

  3. Click on the Lock Icon in the left corner at the bottom of the window to Unlock it.

  4. Enter the administrator password to make changes.

  5. Tick the Checkbox near the Zoom application.

If you are on the Mac which has a dedicated GPU and you face this zoom video black screen then you need to disable Automatic Graphics Switching. To do that, you can read how to disable automatic graphics switching on your mac.

Zoom Camera Settings

Before proceed to anything the primary task is to check basic zoom camera settings, Below the all the required zoom camera settings are given,

Basic zoom camera settings

Have you checked your zoom camera settings before joining a zoom meeting? If not, then look for the following options on the pop-up that appears for entering meeting ID and unchecked them.

  1. Do not connect to audio

  2. Turn off my video

This zoom camera setting allows you to join a video call or meeting with audio and video-enabled by default.

Zoom settings for an external camera not working

Is your zoom external camera not working? Are you looking for zoom camera settings to fix your external camera not working issue? Kudos you are in the right place.

Here I have written step by step guide about how to enable Integrated Webcam or USB Video Device (external webcam) in the zoom,

If any of your webcams not working on zoom, then first try to stop the video and start it again.

To start or stop the video click on the video camera icon in the zoom app at the bottom bar of your screen as mention in the screenshot below.

If you want to switch between Internal and External camera or you want to check if your camera is connected or not in zoom then click on the up arrow given near the Stop Video/Start Video menu in the zoom camera settings on the bottom bar.

There you will see your internal webcam as Integrated Webcam (FaceTime HD Camera in case of MacBook as shown in above image) and external webcam as USB Video Device or with the brand name of your external webcam for eg: Logitech

How To Fix Zoom Camera Not Working On Lenovo

This guide is for the people facing zoom camera not working problem on Lenovo Chromebook laptop and finding a solution for video not working on Lenovo devices read this short guide till the end.

There are some Lenovo devices with functionality that prevents third-party applications to access the webcam.

If your,

Zoom Camera Not Working On Lenovo With Windows 7:

  1. Click on the Windows button and search for Lenovo-Web Conferencing.

  2. If you can't find it Download Lenovo Web Conferencing Utility and Install it.

  3. Open it and start the camera and close the Lenovo Web CNF application.

  4. Start your Zoom app.

In case you are facing,

Lenovo Camera Not Working On Windows 10:

  1. Click on the Windows button and search for Lenovo Vantage.

  2. In case you don't have it installed on your system, download it from Microsoft Store.

  3. Open it and click on Hardware Settings and select Audio/Visual.

  4. Scroll down, look for Camera Privacy Mode and toggle it off.

How To Fix Snap Camera Not Working On Zoom

Is the snap camera not working on zoom on your mac or windows or the Only Snap Camera logo showing on zoom and you want to use your beloved Snap Camera on your mac. Do not worry I will help you with this issue.

Before you do anything, Make sure that you have installed the newest version of Snap Camera and Zoom on your system. Also, be sure that Snap Camera is running alongside zoom in background.

  1. Open the Zoom Camera Settings.

  2. Select the Video option from the left settings sidebar.

  3. Select Snap Camera as your default camera over there.

This snap camera not working on zoom 4.6.9 and 4.6.10 was a common issue so, I suggest you try updating both apps.

Additional Tips

Some of the new laptops come with a dedicated on-off button for webcam and a physical shutter for security purposes to protect your privacy. Make sure that you have turned on your webcam with the dedicated webcam switch and the shutter has been swiped before you start using your webcam on zoom or any VoIP application.


What To Do If Zoom Is Unable To Detect a Camera?

If your zoom app is unable to detect a camera then keep your webcam drivers up to date. Try to reconnect your webcam to another port in case of an external webcam.

Why Can't I See Myself On Zoom?

If you can's see yourself on zoom, it might be possible that you are using older webcam drivers. Make sure that you are on the latest version of the zoom app as well as your operating system. Also, update your webcam drivers.

How Do I Disable Video Camera On Zoom Meeting?

If you want to disable video camera on zoom meeting, Tick on Turn off my video on the Join Meeting prompt box before joining any meeting.

Does Snap Camera Work On Zoom?

Yes, the official snap camera provided by Snapchat does work on zoom on Windows 10+ and macOS 10.13+.

Final Note

I hope you finally resolved all of your problems related to Why Is My Webcam (Camera) Not Working On Zoom Video and How To Fix it?. In case you still have any queries about the zoom camera not working feel free to ask us. Please share this article with your colleagues and friends who are facing similar issues on the zoom app.